Refund Policy

Doctor First Care

Last Updated: March 2026

These Terms and Conditions govern your use of the Doctor First Care platform. By accessing or using our website and services, you agree to comply with these terms.

1. Introduction

Doctor First Care is a digital healthcare platform that connects patients with doctors, hospitals, and diagnostic services. We act as a technology provider and do not offer direct medical treatment.

2. Services Offered

• Doctor consultations
• Appointment booking
• Lab test booking
• Telemedicine services
• Healthcare support

3. User Acceptance

By using our platform, you confirm that you have read, understood, and agreed to these Terms.

4. Eligibility

• You must be 18 years or older
• Provide accurate information
• Comply with applicable laws

5. User Accounts

Users are responsible for maintaining account confidentiality. Doctor First Care is not responsible for unauthorized access due to user negligence.

6. Healthcare Providers

Doctors and providers on the platform are independent professionals. We do not guarantee medical outcomes or services provided by them.

7. Telemedicine

Online consultations may have limitations. Healthcare providers decide the suitability of teleconsultation.

8. Appointment Booking

Appointments depend on provider availability. Doctor First Care does not guarantee confirmations or schedules.

9. Diagnostic Services

Lab tests are conducted by third-party labs. We do not control testing procedures or results.

10. User Responsibilities

• Do not provide false information
• Do not misuse the platform
• Do not attempt unauthorized access

11. Privacy

We collect and process user data as described in our Privacy Policy.

12. Communication

You agree to receive communication via phone, SMS, email, or WhatsApp.

13. Third-Party Services

We connect users with third-party providers and are not responsible for their services.

14. Medical Disclaimer

Information on this platform is not medical advice. Always consult a qualified doctor.

15. Emergency Disclaimer

This platform is not for emergencies. Contact emergency services or hospitals immediately if needed.

16. Intellectual Property

All content on this platform belongs to Doctor First Care and cannot be reused without permission.

17. Limitation of Liability

Doctor First Care is not liable for damages arising from use of the platform or services.

18. Account Termination

We may suspend or terminate accounts for misuse or violation of terms.

19. Governing Law

These terms are governed by the laws of India.

20. Contact Us

Doctor First Care
Address: W-10 Sarai Bhatela, Karhal, Uttar Pradesh, India
Phone: 8650007910
Email: info@doctorfirstcare.com
Website: www.doctorfirstcare.com

By using our platform, you agree to these Terms & Conditions.