Privacy Policy

Doctor First Care

Last Updated: March 2026

Doctor First Care values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

1. Introduction

Doctor First Care is a digital healthcare platform that connects users with doctors, hospitals, diagnostic labs, and other healthcare providers. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

• Name, phone number, and email address
• Location and demographic details
• Information provided during registration or booking

Health Information

• Medical history and symptoms
• Consultation details
• Reports, prescriptions, and diagnostic data

Technical Information

• IP address and device information
• Browser type and operating system
• Usage behavior and activity data

3. How We Collect Information

• When you fill forms or book services
• When you contact support
• Through cookies and analytics tools

4. Use of Information

We use your information to:

• Provide healthcare services
• Connect you with doctors and labs
• Process appointments and consultations
• Improve user experience
• Send updates and notifications

5. Cookies and Tracking

We use cookies and tracking technologies to enhance your experience, analyze usage, and improve our services. You can disable cookies through your browser settings.

6. Payments and Transactions

During transactions, we may collect billing details and payment information. All payment data is handled securely through trusted payment providers.

7. Sharing of Information

Your information may be shared with:

• Doctors, hospitals, and labs for service delivery
• Technology and service partners
• Legal authorities when required by law

8. Marketing and Communication

We may contact you via phone, SMS, email, or WhatsApp for service updates, promotions, and healthcare information. You can opt out of marketing communications anytime.

9. Data Retention

We retain your information only as long as necessary for services, legal compliance, and business purposes.

10. Data Security

We implement appropriate security measures such as encryption and access control to protect your data. However, no system is completely secure.

11. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their privacy practices.

12. User Consent

By using our platform, you consent to the collection and use of your data as described in this policy.

13. App Permissions

Our application may request permissions for:

• Camera & microphone (for video consultations)
• Location (to find nearby doctors)
• Storage (to upload reports)
• Phone & SMS (for OTP verification)

14. Your Rights

• Access your data
• Update or correct information
• Request deletion

15. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

16. Contact Us

Doctor First Care
Address: W-10 Sarai Bhatela, Karhal, Uttar Pradesh, India
Phone: 8650007910
Email: info@doctorfirstcare.com
Website: www.doctorfirstcare.com

By using our platform, you agree to this Privacy Policy.